You can make a reservation from the teacher or the date.
Please see the "How to use" page.
We also show it on video.

Yes, you can.
If you reserve two consecutive lessons, you can take a 50-minute lesson.

No.
Date and time are displayed in the time zone you set up on your profile page.

The maximum number of reservations you can have.
The number is decided depending on the plan and the purchase point.
Please check the point purchase page.
It is considered so that a popular teacher is not monopolized by a student.

Please click the date of the lesson on your page, you can see the booking detail page.
You can cancel the lesson at the booking detail page.
Then please book the other lesson.

*If you cancel at least 24 hours before the lesson, you will get your points back (later than that, points cannot be refunded).

Yes, you can.
-Book by date and time

Select multiple lessons you want to reserve and click on "Book now" to make a reservation.

Multiple Booking from time (explainer video)

-Book from a teacher

Turn on the multiple reservation switch below the calendar, select multiple lessons, and click the "Book Now" button to reserve them.

Multiple Booking from teacher (explainer video)

One lesson is for 25 minutes.
Two lessons are for 50 minutes.
You can book two lessons in a row.

Click the date of the lesson, you can see the booking details page.
You can send your message and request to the teacher there.
Or simply you can send a message via Skype.

Please call the teacher via Skype.
Teacher's skype name is written in the booking details page (and in the booking confirmation email). Click the date of the lesson, you can see the booking details page.

If you can't still contact teachers, please send us a report. Please click the date of the lesson at the Lesson list.

Please try the following Skype web directly.

Skype web

Yes, you can.

The lesson fee is set by the teachers.
The lowest points are 390pt(=¥390) for a class.
(The average is 500pt.)
You can check the points at Japanese Teachers' List.

Please log in and purchase points on the "Buy Points" Page.

Yes. If you buy some points, you can bring your points to the next period.

If you cancel a lesson less than 24 hours before the lesson, the points can not be refunded. (If do it more than 24 hours before, they are refunded.)

You can change the lesson status within 24 hours after the lesson, then your points will be returned. So please wait a moment.
Please click the date of the lesson to change the lesson status.

Yes, you can. We accept debit cads, and Amex cards individually. Please contact us. (Please let us know how many points you want.)

Please change your plan. (on the "Buy points" page)
You can also select the same plan.
*Please note that points for monthly plans will be added immediately.

Yes, you can.
1. Cancel your monthly plan on the "Buy points page".
Points can be used until expiration date.
2. Join our plan again whenever you want.

You can cancel your monthly plan on the bottom of the "Buy Points" page.
(Points can be used until expiration date.)
You can rejoin the monthly plan at any time on this page.

Yes, you can.
Receipts:
Please click "Receipt" at the Usage Status page to get a receipt.
Attendance Certificate:
Please enter a period and click "Display" at the Usage Status page.
You can change your name of the Receipt and the Certificate.

After logging in, please visit the "Buy points" page, and you can find the "Cancel form" at the bottom of the page.

Please reboot your phone and try again.

Yes, you can.
If your time is different from Japan's, please set the time zone on your profile page.

Please clear your browser's cache and try again.