Terms and Conditions of use

By registering a JapaTalk account, you agree to these terms and conditions ("Terms").

1. Application of the Terms

These Terms apply to all applications made for JapaTalk services and for the use of them.

Applications of students under 18 years old must be made by their parents, guardians or an appropriate adult acceptable to JapaTalk.

2. Billing Policy

Under the Terms, you agree to pay via credit card, PayPal transfer, or direct bank transfer the charges as set forth on the Site.
*We never charge a fee before you purchase some points or join our monthly plan.

3. Refunds

Refunds will be accepted within two weeks of purchase only if the points have not been used. Otherwise, we can't give you a refund. The refund amount will be the total minus a 5% handling fee.

4. Member Responsibility

Members may not render the Site or the Service for any inappropriate use.

5. Cancellation of a Lesson by the Member

All cancellations need at least 24 hours notice. If you cancel with less than 24 hours notice, you lose your paid-for class.

6. Cancellation of Reserved Lessons by a Teacher

If the teacher cancels a reserved lesson, we will return the lesson points to the member.

7. Copyright and Intellectual Property Rights

Members must not violate copyrights (Japan Copyright Act) and any intellectual property rights which belong to JapaTalk or the teachers.

8. Banned Activities

1. Any harassment is not allowed.
2. You will not request personal information from any Teacher.
3. Do not post recorded sounds or videos or images on the Internet.

9. Privacy Policy

JapaTalk respects its member's personal rights and privacy. JapaTalk has its own purpose (for lessons) for collecting information and will limit its use.
To improve the convenience of login and booking, we will use cookies.

10. Compensation for Damages

JapaTalk disclaims any liability for any losses or damages including loss of profits, indirect, consequential, special or exemplary damages or losses caused by any compensation claim by third parties.

11. Jurisdiction

In case of any suits or legal actions brought against JapaTalk, the Oita Regional Court will govern them as an agreed exclusive competent court in the first instance.

12. The Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Japan.